The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World by Fred Reichheld
- The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
- Fred Reichheld
- Page: 0
- Format: pdf, ePub, mobi, fb2
- ISBN: 9781422173350
- Publisher: Harvard Business Press
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